Roland Preston:Wells Fargo not working? Bank confirms 'intermittent issues'

2025-04-28 17:16:00source:Coxnocategory:reviews

Wells Fargo customers continued to report various issues with the banking system Friday,Roland Preston with some unable to complete transactions with their credit cards and the payment app Zelle. 

"We are aware that some customers are experiencing intermittent issues with certain transactions. Our teams are working diligently to resolve. We apologize for any inconvenience," reads a statement from spokesperson Hilary O'Byrne shared Thursday afternoon, when the reports began.

One of Wells Fargo's accounts on X, formerly Twitter, acknowledged that some online banking customers have been unable to complete transfers or Zelle transactions. Other posts from the account said credit card transactions have been "incorrectly declined" and that some account balances may be affected.

The website Downdetector showed a sharp uptick in people reporting problems with Wells Fargo’s website Thursday afternoon, with a smaller number of reports continuing Friday morning. Wells Fargo's X account on Thursday said its team was "working to resolve this issue as quickly as they can" but "as of now, we do not have a timeframe."

Wells Fargo said affected customers can call a banker anytime at 1-800-869-3557 for additional assistance.

The issues follow an incident earlier this month in which some customers were unable to see recent deposits.

More:reviews

Recommend

Colorado's Travis Hunter, Boise State's Ashton Jeanty lead USA TODAY Sports All

Oregon quarterback Dillon Gabriel earns first-team honors ahead of Miami’s Cam Ward, and teams in th

Israel strikes Gaza homes of Palestinian Islamic Jihad militants, killing commanders and their children

Israeli warplanes carried out airstrikes in the Gaza Strip early Tuesday targeting Islamic Jihad lea

Fired by tweet: Elon Musk's latest actions are jeopardizing Twitter, experts say

Eric Frohnhoefer thought his tweets to Twitter CEO (and his new boss) Elon Musk explaining why there